Terms And Conditions
These dates only apply to in-stock items shipped to a physical address within the U.S. 3-Day, 2-Day, and Overnight shipping do not apply to the following: Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and P.O. Boxes.
Standard Ground delivery methods include both FedEx and USPS carriers. Standard Ground delivery method does not include delivery signature. Your package will be delivered by carrier without delivery confirmation. Royal Care cosmetics is not responsible for the safety of your package after it has been delivered by the carrier. We recommend that you select the Signature Ground delivery method in order to insure the safety of your package.
We offer FREE GROUND SHIPPING on all merchandise orders over $50 after discounts and taxes.
All international orders which reach their destination country, may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
Countries such as SPAIN, BRAZIL, ITALY, ARGENTINA - if you live in one of this country, PLEASE remember that your package may take 21-35 days at least depending on your customs regulation. These countries have strict policies, so if your package havsn’t arrived within 14 days please be patient, considerate and understanding because this is out of our control.
*Please also be aware taht during holidays and if your country is currently having experiencing natural disasters such as hurricanes, typhoons, riots your package will also be delayed due to down systems in postal offices. Please do not count this in your standard shipping time.
Royal Care cosmetics IS NOT RESPONSIBLE FOR CUSTOMS CLEARANCE, DELAYS OR COMPLIANCE. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO ENSURE THAT YOUR ORDER COMPLIES WITH LOCAL CUSTOMS REGULATIONS.
If you refuse a shipment from Royal Care cosmetics, you are responsible for original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Royal Care cosmetics. This amount will be deducted from your order.
If your order is returned due to undeliverable shipping address, you are responsible for original shipping charge, any Import Fees that are incurred on the package, and the cost of returning the package to Royal Care cosmetics. This amount will be deducted from your order.
· Free shipping promotion does not apply to international orders.
When the warehouse has prepared and packed your order and it is ready to be shipped, you will receive a Shipping Confirmation e-mail. The e-mail contains the details of your shipment as well as a tracking number and link to the carrier site. You can click on the tracking number to track your order. Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email. If 48 hours have passed and you're still unable to track your order, please contact customer service.
PRIVACY OF INFORMATION
We do not sell or rent your personal information to others. Our computer system protects personal information using advanced firewall technology and SSL certificate.
We reserve the right to refuse service to anyone.